Terms of Service

This policy applies to all purchases made online at ajeworld.com. Please contact your closest Aje Boutique for more information about our in store returns policy.

Please note, unfortunately we cannot accept returns from other stores or online stores that stock Aje, as we operate as separate entities.

Aje reserves the right to cancel any order placed online if,

- The item is unavailable.

- We are unable to obtain authorisation for payment.

- We have identified an error with the product listing.

- You fail our customer validation checks.

- We believe you are generating orders for commercial gain and not personal use.

- A breach of our returns terms and conditions has occurred.

 

Full Priced Items

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

Due to hygiene reasons, we do not accept returns for jewellery or swimwear.

Temporary Promotion

Full price items included in a temporary promotion (eg. VOSN, AfterPay Day or Black Friday) are eligible to be returned for a store credit.

Final Sale Items

Items marked as FINAL SALE are priced to clear, and are not eligible to be returned unless the product is not of acceptable quality, is not fit for purpose or is different from its description as required by Australian Consumer Law. We kindly ask you to consider this before committing to a purchase. Please note, sale markdowns cannot be retrospectively applied to previous orders.

If you have any concerns in regards to an order or have received a faulty item, please email customerservice@ajeworld.com with your order details and we will get back to you as soon as possible.

Jewellery and Shoes

Due to hygiene reasons, we do not accept returns for jewellery.

Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. Ensure shoes are returned with their original packaging.

End of Season Sale

Terms and conditions apply. Shop up to 30% off selected styles from 12:00pm AEDT Monday 18/12/23, while stocks last and/or unless otherwise withdrawn or extended. Prices as marked. Product exclusions apply. Exludes Gift Vouchers. Offer valid through ajeworld.com and in Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Sale period. For products marked 'FINAL SALE' we do not offer exchanges, store credits or refunds unless the product is not of acceptable quality, is not fit for purpose or is different from its description. Please see ajeworld.com for further information regarding our Returns policy. Sale Returns Policy applies, please see the ajeworld.com for further information.

Tee Gift Sets

Save up to 20% off selected Aje Tee Sets valid from from 12.00am AEDST Wednesday 8 November 2023 until 11.59pm AEST Monday 18 December 2023 while stocks last and/or unless otherwise withdrawn or extended. Styles included in promotion are marked with 'Two for $300'. Offer available on ajeworld.com and in Aje stores. Discount will be applied at checkout. Tee combinations with corresponding prices are outlined on ajeworld.com. Offer cannot be applied to previously purchased items. Offer cannot be used in conjunction with any other offer. Aje reserves the right to withdraw items from sale. Sale policy applies. For full terms of sale visit ajeworld.com

Take A Further 30% Off Sale

Terms and conditions apply. Take a further 30% off selected Sale styles valid from 12:00am AEDT Thursday 18/01/24 until 11:59pm GMT-8 Tuesday 23/01/24, while stocks last and/or unless otherwise withdrawn or extended. Discount applied at checkout. Product exclusions apply. Exludes Gift Vouchers. Offer valid through ajeworld.com. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Sale period. For products marked 'FINAL SALE' we do not offer exchanges, store credits or refunds unless the product is not of acceptable quality, is not fit for purpose or is different from its description. Please see ajeworld.com for further information regarding our Returns policy. Sale Returns Policy applies, please see the ajeworld.com for further information.

Conditions of Return

Please ensure the below conditions are met, before submitting your return request:

  • The item/s were purchased from the Aje e-Boutique.
  • The item/s are in their original conditions: Unworn, not altered and/or washed.
  • All tags are still attached.
  • Your order will be returned to us within 21 days from your delivery date.

Any items that do not meet these criteria will not be valid for any return. Any items returned to Aje without approval will be returned at the customers' expense.

Read more about our return policy here.